A professional skills and knowledge training programme enhances the communication confidence of registered veterinary technologists/technicians.

Professional skills training significantly improves RVT communication confidence when implementation opportunities exist.

This study evaluated a 5-day professional skills and knowledge training programme designed to enhance communication confidence among registered veterinary technologists/technicians (RVTs). With high burnout rates and reports of feeling underutilized, this intervention aimed to improve retention through professional development. Of 38 enrolled participants, 29 (76.3%) completed surveys at three timepoints: pre-training, immediately post-training, and 2 months post-training. Results demonstrated significantly increased communication self-confidence scores at the 2-month follow-up compared to baseline and immediate post-training measurements. Qualitative analysis revealed positive initial perceptions of the programme, with sustained benefits dependent on opportunities to implement training in clinical practice. The authors acknowledge potential selection bias limiting generalizability. This research suggests structured professional development can meaningfully improve RVT confidence in clinical communication, though successful outcomes require supportive work environments facilitating skill application. Further investigation is warranted to determine whether enhanced communication confidence translates to improved professional wellbeing, clinical outcomes, and workforce retention.

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